Frequently Asked Questions

Below you may find answers to many of the frequently asked questions by our users. If, after thorough searching, you do not find the answer(s) to your question(s), please contact us.

  1. Addictions

    1. Where can I see a list of all the addictions?
    2. How can I find a specific addiction?
    3. How can I view more information on an addiction?
    4. I can't find an addiction that I'm looking for — what should I do?
    5. How can I create/add an addiction?
    6. How can I edit the information of an addiction?
    7. Can I edit the information of an addiction that someone else created?
    8. How can I add an addiction to my profile?
    9. How can I associate an addiction with a group?
    10. How can I view all the members who are addicted to an addiction?
    11. How can I view all the groups that are associated with an addiction?
    12. How can I transfer ownership of the addiction I founded?

  2. Advertising

    1. I want to advertise on Beating Addiction — what should I do?
    2. How much does it cost to place an advertisement?

  3. Medical Drugs

    1. Where can I see a list of all the medical drugs?
    2. How can I find a specific medical drug?
    3. How can I view more information on a medical drug?
    4. I can't find a medical drug that I'm looking for — what should I do?
    5. How can I create/add a medical drug?
    6. How can I edit the information of a medical drug?
    7. Can I edit the information of a medical drug that someone else created?
    8. How can I add a medical drug to my profile?
    9. How can I associate a medical drug with a group?
    10. How can I view all the members who are associated with a medical drug?
    11. How can I view all the groups that are associated with a medical drug?
    12. How can I transfer ownership of the medical drug I founded?

  4. Membership

    1. Is it free to become a member?
    2. How do I become a member?
    3. Ok, I've created an account — what's next?

    4. My Profile

      1. How can I view my profile?
      2. How can I change the information displayed to others?
      3. I don't want my real name shown to others — what should I do?
      4. How do I upload an image?
      5. How do I change my default image?
      6. How do I insert a description for an image?
      7. How do I delete an image?
      8. How do I delete a comment that a member left for one of my images?
      9. How do I add an addiction?
      10. How do I remove an addiction?
      11. How do I add a medical drug?
      12. How do I remove a medical drug?

    5. My Control Panel

      1. How do I get to my control panel?
      2. What is an announcement?
      3. How do I know when someone makes an announcements?
      4. I see a supporter of mine has made an announcement — how do I view it?
      5. How can I view all the announcements my supporters have made?
      6. How can I see all the announcements I've made?
      7. How can I post an announcement?
      8. What is a message?
      9. How do I know if someone has sent me a private message?
      10. I've got a new private message! How do I view it?
      11. How can I view all of my private messages?
      12. How can I create and send a private message?
      13. How can I delete a private message?
      14. How can I reply to a private message?
      15. What is the purpose of the support group box in my control panel?
      16. How can I see all the support groups that I am a part of?
      17. How can I see all the support groups that I have founded?
      18. How can I see all the support groups which I am administrating?
      19. How can I see all the support groups in which I am just a regular member?
      20. How can I see all the recent announcements for all the support groups that I am a part of?
      21. I am still waiting for a few groups to accept me as a member — how can I view which ones are still pending?
      22. How can I view all of my supporters?
      23. How can I remove a supporter from my list?
      24. How do I know when someone wants to support me?
      25. How can I accept or deny someone's request to support me?
      26. How can I view all the requests from members who would like to support me?

    6. My Account

      1. How do I change the e-mail address I registered with?
      2. How do I change my password?
      3. Can I get an e-mail sent to me when a member sends me a private message, leaves me a comment on my profile, or leaves me a comment for one of my images?
      4. I don't want to receive any more e-mails when a member sends me a private message, leaves me a comment on my profile, or leaves me a comment for one of my images; what do I do?
      5. How can I receive Beating Addiction newsletters?
      6. How can I stop receiving Beating Addiction newsletters?
      7. Can I get an e-mail sent to me when a member requests to support me?
      8. I don't want to receive any more e-mails when a member requests to support me; what do I do?
      9. How can I make my profile and my images private so only people who support me can see?
      10. I want to be able to approve or deny a supporter's comment left on my profile or for one of my images; how do I do that?
      11. How do I change my time zone?
      12. How do I logout?
      13. How do I delete my account?

  5. Support Groups

    1. Where can I see a list of all the support groups?
    2. How can I find a specific support group?
    3. How can I view more information on a support group?
    4. I can't find a support group that I'm looking for — what should I do?

    5. Being a Member

      1. How do I join a support group?
      2. How do I leave a support group?
      3. What is an announcement?
      4. How can I see more of an announcement that was made?
      5. How can I see all the announcements?
      6. How do I view an image a support group has uploaded?
      7. How do I post a comment on a support group's main page?
      8. How do I post a comment on one of a support group's images?
      9. How do I delete a comment I've made?
      10. How can I see a list of all the members?

    6. Founding a support group

      1. How do I create a support group?
      2. Ok, I've created a support group — what's next?
      3. How can I make someone else the founder of a group?

    7. General administration

      1. How do I designate a member to become an administrator?
      2. How do I remove a member?
      3. How do I change the descriptive information which is displayed to a passer-by or a regular member?
      4. How do I upload an image?
      5. How do I switch a support group's default image?
      6. How do I insert a description for an image?
      7. How do I delete an image?
      8. How do I delete a comment that a member left for one of a support group's images?
      9. What is an announcement?
      10. How do I post an announcement?
      11. How do I see the announcements I've posted?
      12. How do I change the support group settings?
      13. How can I make it so when a user would like to join our support group I have the option to accept or deny their request?
      14. How do I know when someone wants to join our support group?
      15. How can I see who wants to join our support group?
      16. How do I approve a user's request to join our support group?
      17. How can I make it so when a member posts a comment I have to, first, approve it before others can see it?
      18. How do I know if there are any comments that need an administrator's approval?
      19. How do I approve a pending comment?
      20. How can I allow only support group members to view all the information, messages and announcements?
      21. Where can I get a list of all a support group's administrators?
      22. Where can I get a list of all a support group's members?

    8. Deleting a support group

      1. How do I delete a support group?

  6. Inviting

    1. How do I invite someone?
    2. I received an e-mail inviting me to check out and join www.beatingaddiction.com. How do I block future invites?

  7. Contacting

    1. How do I contact Beating Addiction?

Addictions

Where can I see a list of all the addictions?
Click the "Addictions" link in the navigation menu found at the top of any Beating Addiction web page.Top
How can I find a specific addiction?
From the addictions page, look at the top — you will see a heading that says "Search the list", a drop-down menu and a text box. Select the proper field from the drop-down menu, enter in your search criteria in the text box and then click search.Top
How can I view more information on an addiction?
From the addictions page, click on the name of any addiction.Top
I can't find an addiction that I'm looking for — what should I do?
Add one!Top
How can I create/add an addiction?
From the addictions page, click the "add addiction" link found above the text box. When adding an addiction please enter in the proper name and description along with any online web sites, as references, that you may have used.Top
How can I edit the information of an addiction?
There are a few different ways to do this:
  1. When you are viewing the addiction that you would like to edit click on "Edit addiction information".
  2. If you have the addiction in your profile, go to your control panel. From the left menu, click "Edit profile information" and then click "Addictions". On the right side, find the addiction of your choice and click "Edit" found in the "Actions" column.
Once you are editing an addiction, you have the choice of changing the name, its description, and adding or removing any online web sites as references. Please take care in editing the information of an addiction; other members may have added it to their profile based on its current name and description. Top
Can I edit the information of an addiction that someone else created?
As of this time, no.Top
How can I add an addiction to my profile?
When you are viewing the addiction you would like to add, click "Add to profile" from the list of options.Top
How can I associate an addiction with a group?
When you are viewing the addiction you would like to associate, click "Associate with group" from the list of options. On the next page, you will see a list of all the groups you have founded or are administrating; click "Associate" under the group you would like the addiction to be associated with.
How can I view all the members who are addicted to an addiction?
When you are viewing the addiction, click "View addicted members" from the list of options.Top
How can I view all the groups that are associated with an addiction?
When you are viewing the addiction, click "View associated groups" from the list of options.Top

How can I transfer ownership of the addiction I founded?
When you are viewing the main page of the addiction you founded, click "Change founder" from the list of options. On the next page, click "Change to Founder" under the member who you want to transfer ownership to. Top

Advertising

I want to advertise on Beating Addiction — what should I do?
Inquire by going to the advertising page.Top
How much does it cost to place an advertisement?
Inquire by going to the advertising page.Top

Medical Drugs

Where can I see a list of all the medical drugs?
Click the "Medical Drugs" link in the navigation menu found at the top of any Beating Addiction web page.Top
How can I find a specific medical drug?
From the medical drugs page, look at the top — you will see a heading that says "Search the list", a drop-down menu and a text box. Select the proper field from the drop-down menu, enter in your search criteria in the text box and then click search.
How can I view more information on a medical drug?
From the medical drugs page, click on the name of any medical drug.Top
I can't find a medical drug that I'm looking for — what should I do?
Add one!Top
How can I create/add a medical drug?
From the medical drugs page, click the "add medical drug" link found above the text box. When adding a medical drug please enter in the proper name and description along with any online web sites, as references, that you may have used.Top
How can I edit the information of a medical drug?
There are a few different ways to do this:
  1. When you are viewing the addiction that you would like to edit click on "Edit medical drug information".
  2. If you have the medical drug in your profile, go to your control panel. From the left menu, click "Edit profile information" and then click "Medical drugs". On the right side, find the medical drug of your choice and click "Edit" found in the "Actions" column.
Once you are editing a medical drug, you have the choice of changing the name, its description, and adding or removing any online web sites as references. Please take care in editing the information of a medical drug; other members may have added it to their profile based on its current name and description. Top
Can I edit the information of a medical drug that someone else created?
As of this time, no.Top
How can I add a medical drug to my profile?
When you are viewing the medical drug you would like to add, click "Add to profile" from the list of options.Top
How can I associate a medical drug with a group?
When you are viewing the medical drug you would like to associate, click "Associate with group" from the list of options. On the next page, you will see a list of all the groups you have founded or are administrating; click "Associate" under the group you would like the medical drug to be associated with.
How can I view all the members who are associated with a medical drug?
>When you are viewing the medical drug, click "View associated members" from the list of options.Top
How can I view all the groups that are associated with a medical drug?
When you are viewing the medical drug, click "View associated groups" from the list of options.Top
How can I transfer ownership of the medical drug I founded?
When you are viewing the main page of the medical drug you founded, click "Change founder" from the list of options. On the next page, click "Change to Founder" under the member who you want to transfer ownership to. Top

Membership

Is it free to become a member?
Absolutely!Top
How do I become a member?
You must register an account.Top
Ok, I've created an account — what's next?
You will receive an e-mail shortly after you register an account. After you read the e-mail, use the temporary password given to you along with the e-mail address you registered with and login from the main page. Once you login, don't forget to you change your password by clicking "Edit Account Settings" found under the "Account" heading.Top

My Profile

How can I view my profile?
From your control panel, click "View Profile".Top
How can I change the information displayed to others?
From your control panel, click "Edit Profile Information".Top
I don't want my real name shown to others — what should I do?
From your control panel, click "Edit Profile Information". Click "About Yourself". On the right, enter in a nickname which will be displayed to other in the text box near "Nickname" and then, near the bottom, click "Update".Top
How do I upload an image?
From your control panel, click "Edit / Upload Images". Click "Upload Image". Read the directions and then click "Browse"; select the image you would like to upload and then click "Upload". Top
How can I change my default image?
You need two have more than one image uploaded to change you default picture. After you upload an image, from your control panel click "Edit / Upload Images". Select "Set as Default" near the image you would like to have as your new default picture.Top
How can I insert a description for an image?
If you have previously uploaded an image, go to your control panel and click "Edit / Upload Images". Select "Edit Description" near the image you would like to have or change the description of. Enter in the description in the text box under "Image Description:" and click "Submit". Top
How do I delete an image?
control panel, click "Edit / Upload Images". Click "Delete Image" near the image you want to delete.Top
How do I delete a comment that a member left for one of my images?
You have to, first, view the picture; this can be done in two ways:
  1. From your control panel, click "Edit / Upload Images". Click "View Image".
  2. From your control panel, click "View Profile". Click "View Images" followed by "View image" under the image you want.
Click "Delete this comment" in the comment box of the comment you want to delete. Top
How can I add an addiction?
When you are viewing the addiction you would like to add, click "Add to profile" from the list of options.Top
How do I remove an addiction?
This can be done in two ways:
  1. From your control panel, click "Edit Profile Information". Click "Addictions" and then click "Remove" next to the addiction you want removed.
  2. When you are viewing the addiction you would like to remove, click "Remove from profile" form the list of options.
Top
How can I add a medical drug?
When you are viewing the medical drug you would like to add, click "Add to profile" from the list of options.Top
How do I remove a medical drug?
This can be done in two ways:
  1. From your control panel, click "Edit Profile Information". Click "Medical Drugs" and then click "Remove" next to the medical drug you want removed.
  2. When you are viewing the medical drug you would like to remove, click "Remove from profile" form the list of options.
Top

My Control Panel

How do I get to my control panel?
Click "Control Panel" in the navigation menu at the top of Beating Addiction. It is the option furthest to the right.Top
What is an announcement?
An announcements is a broadcast message that one of your supporters has made. When one of your supporters makes an announcement, all of his supporters are able to see it via their control panel.Top
How do I know when someone makes an announcements?
New announcements are shown directly in the "Announcements" box in your main control panel window. Announcements made on the current day show the time they were made while announcements made before the current day show the date.Top
I see a supporter of mine has made an announcement — how do I view it?
This can be done in two ways:
  1. From the announcement box in your control panel click the subject of the announcement.
  2. From the control panel click "Announcements" under the "Communication" heading. Now, click the subject of the announcement.
Top
How can I view all the announcements my supporters have made?
From the control panel click (a) "Announcements" under the "Communication" heading or (b) "View All" in the announcements box.Top
How can I see all the announcements I've made?
From the control panel click "Announcements" under the "Communication" heading. Now, click "Posted Announcements".Top
How can I post an announcement?
This can be done in two ways:
  1. From the announcement box in your control panel click "Create Announcement".
  2. From the control panel click "Announcements" under the "Communication" heading. Now, click "Post an Announcements".
Top
What is a message?
A message can be either (a) private — a message which is sent directly to your inbox — or (b) public — a message, which everyone can see (depending if your profile is private), that is left for you on your profile or for one of your images.Top
How do I know if someone has sent me a private message?
In the main page of the control panel, you will see new messages in your Inbox box. You will also be notified that you have new messages by a "New" sign, in red, next to your "Messages" link in your menu. Also, if you have the e-mail notification set, you will be notified by e-mail.Top
I've got a new private message! How do I view it?
This can be done in two ways:
  1. From the inbox box in your control panel click the subject of the message.
  2. From the control panel click "Messages" under the "Communication" heading. Click the subject of the message you would like to see.
Top
How can I view all of my private messages?
From the control panel click "Messages" under the "Communication" heading.Top
How can I create and send a private message?
This can be done in a few different ways. The shortest is as follows: From the inbox box in your control panel click "Create Message". Search through your list of supporters you would like to private message and then click "Message" under that supporter. Create a subject, a body, and then click send.Top
How can I delete a private message?
From the control panel click "Messages" under the "Communication" heading. Click "Delete" under the subject of the message you would like to delete.Top
How can I reply to a private message?
From the control panel click "Messages" under the "Communication" heading. Click "Reply" under the subject of the message you would like to reply to.Top
What is the purpose of the support group box in my control panel?
It shows the most recent announcement from each group you are a member of.Top
How can I see all the support groups that I am a part of?
From the control panel click "Support Groups" under the "Communication" heading.Top
How can I see all the support groups that I have founded?
From the control panel click "Support Groups" under the "Communication" heading. Now, click "Founded".Top
How can I see all the support groups which I am administrating?
From the control panel click "Support Groups" under the "Communication" heading. Now, click "Administrating".Top
How can I see all the support groups in which I am just a regular member?
From the control panel click "Support Groups" under the "Communication" heading. Now, click "Regular Member".Top
How can I see all the recent announcements for all the support groups that I am a part of?
From the control panel click "Support Groups" under the "Communication" heading. Now, click "Recent Announcements".Top
I am still waiting for a few groups to accept me as a member — how can I view which ones are still pending?
From the control panel click "Support Groups" under the "Communication" heading. Now, click "Pending Join Requests".Top
How can I view all of my supporters?
Click "Supporters" from your control panel.Top
How can I remove a supporter from my list?
Click "Supporters" from your control panel, search through the list until you find the supporter you would like to remove and then click "Remove" under their name/picture.Top
How do I know when someone wants to support me?
In the main page of the control panel, you will see new supporter request in your supporter request box. You will also be notified that you have new supporter request by a "New" sign, in red, next to your "Supporter Requests" link in your menu. Also, if you have the e-mail notification set, you will be notified by e-mail.Top
How can I accept or deny someone's request to support me?
Click "Supporter Requests" from your control panel. Click "Accept" or "Deny" next to the supporter.Top
How can I view all the requests from members who would like to support me?
Click "Supporter Requests" from your control panel.Top

My Account

How do I change the e-mail address I registered with?
From your control panel, click "Edit Account Settings". Change your e-mail address in the first text box and then click "Update".Top
How do I change my password?
From your control panel, click "Edit Account Settings". Change your password in the second text box and then click "Update".Top
Can I get an e-mail sent to me when a member sends me a private message, leaves me a comment on my profile, or leaves me a comment for one of my images?
Yes, from your control panel, click "Edit Account Settings". Click "Yes" near the option "E-mail me when I receive a new public or private message" and click "Update".Top
I don't want to receive any more e-mails when a member sends me a private message, leaves me a comment on my profile, or leaves me a comment for one of my images; what do I do?
From your control panel, click "Edit Account Settings". Click "No" near the option "E-mail me when I receive a new public or private message" and click "Update".Top
How can I receive Beating Addiction newsletters?
From your control panel, click "Edit Account Settings". Click "Yes" near the option "E-mail me Beating Addiction newsletters" and click "Update".Top
How can I stop receiving Beating Addiction newsletters?
From your control panel, click "Edit Account Settings". Click "No" near the option "E-mail me Beating Addiction newsletters" and click "Update".Top
Can I get an e-mail sent to me when a member requests to support me?
From your control panel, click "Edit Account Settings". Click "Yes" near the option "E-mail me when I receive a request from a member who would like to support me" and click "Update".Top
I don't want to receive any more e-mails when a member requests to support me; what do I do?
From your control panel, click "Edit Account Settings". Click "No" near the option "E-mail me when I receive a request from a member who would like to support me" and click "Update".Top
How can I make my profile and my images private so only people who support me can see?
From your control panel, click "Edit Account Settings". Click "Yes" near the option "Only my supporters are able to see my profile and images" and click "Update".Top
I want to be able to approve or deny a supporter's comment left on my profile or for one of my images; how do I do that?
From your control panel, click "Edit Account Settings". Click "Yes" near the option "All image and bulletin board comments require my approval" and click "Update".Top
How do I change my time zone?
From your control panel, click "Edit Account Settings". Select the proper time zone from the time zone drop-down menu and click "Update".Top
How do I logout?
From your control panel, click "Logout".Top
How do I delete my account?
From your control panel, click "Edit Account Settings". Click "Delete Account". Select "Yes, delete my account for good". BEWARE: All ties to your account will be removed. All addictions, medical drugs, support groups, and etc you've started will ALL be deleted. Make sure you transfer ownership of the ones you would like to keep.Top

Support Groups

Where can I see a list of all the support groups?
Click the "Support Groups" link in the navigation menu found at the top of any Beating Addiction web page.Top
How can I find a specific support group?
From the medical drugs page, look at the top — you will see a heading that says "Search the list", a drop-down menu and a text box. Select the proper field from the drop-down menu, enter in your search criteria in the text box and then click search.Top
How can I view more information on a support group?
From the support groups page, click on the name of any support group.Top
I can't find a support group that I'm looking for — what should I do?
Add one!Top

Being a Member

How do I join a support group?
When you are viewing the support group you would like to join, click "Become a Member" found under the "Options" heading.Top
How do I leave a support group?
When you are viewing the support group you would like to leave, click "Leave Group" found under the "Options" heading.Top
What is an announcement?
An announcement is a message that one of the support group's administrators have made; it should, more or less, be considered an important message.Top
How can I see more of an announcement that was made?
If it is a recent announcement, then, from the announcement box on the support group's main page, click the subject of the announcement. If it is an announcement thatTop
How can I see all the announcements?
From the support group's main page click (a) "View Announcements" under the "Options" heading or (b) "View All" in the announcements box.Top
How do I view an image a support group has uploaded?
From the support group's main page click "View Images" and then "View Image" under the image you would like to see.Top
How do I post a comment on a support group's main page?
From the support group's main page click "Post a comment" under their bulletin board. Enter in a comment in the text box and then click the "Add comment" button.Top
How do I post a comment on one of a support group's images?
Fromt he support group's main page click "View Images" and then click "View Image" under the image you would like to leave a message for. Now, click "Add a comment" under the image. Enter in a comment in the text box and then click the "Add comment" button.Top
How do I delete a comment I've made?
When viewing the comment you want deleted, click "Delete this comment".Top
How can I see a list of all the members?
From the support group's main page, click "View All" under the last name shown found under the "Members" heading. This option will only show if there are more than 10 members.Top

Founding a support group

How do I create a support group?
This can be done in two ways:
  1. From the support group box in your control panel click "Create group".
  2. From the support groups page, click the "add support group" link found above the text box.
Top
Ok, I've created a support group — what's next?
Read below.Top
How can I make someone else the founder of a group?
You may only have one founder per group. To make someone a founder they must, first, be an administrator. To make a member an administrator look at the next frequently asked question. Once they are an administrator, and you are viewing the control panel of the respective group, click "Administrators". Click "Change to Founder" under the person who you would like to make the new founder of the group.

General administration

How do I designate a member to become an administrator?
Only after a member has joined can you add them as an administrator; From the support group's main page, click "Control Panel" under the "Options" heading followed by "Members" found under the "Members" heading. Search for the member you want to give administrative rights to and then click "Change to Admin" under their name.Top
How do I remove a member?
From the support group's main page, click "Control Panel" under the "Options" heading followed by "Members" found under the "Members" heading. Search for the member you want to remove and then click "Remove from group" under their name.Top
How do I change the descriptive information which is displayed to a passer-by or a regular member?
From the support group's main page, click "Control Panel" under the "Options" heading followed by "Edit Group Information" found under the "Group" heading. Next — on the right, under the "Edit Group Information" heading — click the section you would like to edit.Top
How do I upload an image?
From the support group's main page, click "Control Panel" under the "Options" heading followed by "Edit / Upload Images" found under the "Group" heading. Next, click "Upload Image" found under the "Image Options" heading. Click "Browse", select the image you want to upload and then click "Upload".Top
How do I switch a support group's default image?
You must, first, have more than two images to change a support group's default image; from the support group's main page, click "Control Panel" under the "Options" heading followed by "Edit / Upload Images" found under the "Group" heading. Next, click "Set as Default" next to the image.Top
How do I insert a description for an image?
From the support group's main page, click "Control Panel" under the "Options" heading followed by "Edit / Upload Images" found under the "Group" heading. Next, click "Edit Description" next to the image. Edit the description within the text box and click "Submit".Top
How do I delete an image?
From the support group's main page, click "Control Panel" under the "Options" heading followed by "Edit / Upload Images" found under the "Group" heading. Next, click "Delete Image" next to the image you would like deleted.Top
How do I delete a comment that a member left for one of a support group's images?
From the support group's main page, click "View Images" under the "Options" heading followed by "View Image" under the image you want to see. Click "Delete this comment" under the comment left by a member.Top
What is an announcement?
An announcement is a message that you, as an administrator, make to the members; it should, more or less, be considered an important message.Top
How do I post an announcement?
From the support group's main page, click "Announcements" founder under the "Options" heading. Click "Post an Announcement" under the "Options" heading. Enter in a subject and the announcement and click "Post".Top
How do I see the announcements I've posted?
From the support group's main page, click "Announcements" founder under the "Options" heading. Click "Posted Announcements" under the "Announcements" heading.Top
How do I change the support group settings?
From the support group's main page, click "Control Panel" under the "Options" heading followed by "Edit Group Settings" under the "Settings" heading. Modify the setting(s) you would like to change and click "Update".Top
How can I make it so when a user would like to join a support group I have the option to accept or deny their request?
From the support group's main page, click "Control Panel" under the "Options" heading followed by "Edit Group Settings" under the "Settings" heading. Click "Yes" where it says "Admission Requires Approval" and click "Update".Top
How do I know when someone wants to join our support group?
In the support group's control panel, you will see a "New" notification, in red, next to "Join Requests" found under the "Members" heading.Top
How can I see who wants to join our support group?
From the support group's main page, click "Control Panel" under the "Options" heading followed by "Join Requests" found under the "Members" heading.Top
How do I approve a user's request to join our support group?
From the support group's main page, click "Control Panel" under the "Options" heading followed by "Join Requests" found under the "Members" heading. Click "Accept" next to the member's name.Top
How can I make it so when a member posts a comment I have to, first, approve it before others can see it?
From the support group's main page, click "Control Panel" under the "Options" heading followed by "Edit Group Settings" under the "Settings" heading. Click "Yes" where it says "Comments Require Approval" and click "Update".Top
How do I know if there are any comments that need an administrator's approval?
In the support group's control panel, you will see a "New" notification, in red, next to "Pending Comments" found under the "Communication" heading.Top
How do I approve a pending comment?
From the support group's main page, click "Control Panel" under the "Options" heading followed by "Pending Comments" under the "Communication" heading. Depending on if the comment is for the support group bulletin board or an image, click "Board Comments" or "Image Comments" under the "Pending Comments" heading. You can either (a) click "View" under the message preview followed by "Accept", after reviewing the comment, found at the bottom of the message or (b) click "Accept" under the message preview of the message.Top
How can I allow only support group members to view all the information, messages and announcements?
From the support group's main page, click "Control Panel" under the "Options" heading followed by "Edit Group Settings" under the "Settings" heading. Click "Yes" where it says "COnly group members can view the group page and images" and click "Update".Top
Where can I see a list of all a support group's administrators?
From the support group's main page, click "Control Panel" under the "Options" heading followed by "Administrators" under the "Members" heading.Top
Where can I see a list of all a support group's members?
From the support group's main page, click "Control Panel" under the "Options" heading followed by "Members" under the "Members" heading. Top

Deleting a support group

How do I delete a support group?
From the control panel of the group you want to delete, click "Edit Group Settings" and then click "Delete Group". Once you are sure you want to delete the group, click "Yes, delete [group name] for good". Since this option can not be undone, if you are unsure about deleting the group, you may just want to leave the group. To do this, you should designate another member as the founder. Go to section 5.6.3 for directions.

Inviting

How do I invite someone?
After logging in, click the invite link in the top menu bar and then follow the directions on the top of the subsequent page.Top
I received an e-mail inviting me to check out and join www.beatingaddiction.com. How do I block future invites?
There is a link at the bottow of the e-mail you received which, once clicked, automatically adds you to the invite block list.Top

Contacting

How do I contact Beating Addiction?
Click the contact link in the bottom menu bar — it's the last link — and then follow the directions on the top of the subsequent page.Top