AOL Instant Messenger Support Group

AOL Instant Messenger (AIM) is a instant messaging and presence computer program which uses the proprietary OSCAR instant messaging protocol and the TOC protocol to allow registered users to communicate in real time. It was released by AOL in May 1997. Stand-alone official AIM client software includes advertisements and is available for Microsoft Windows, Mac OS, Mac OS X, and Linux.

The standard protocol that AIM clients use to communicate is called OSCAR. Most AOL-produced versions of AIM and popular third party AIM clients use this protocol. However, AOL also created a simpler protocol called TOC that lacks many of OSCAR's features but is sometimes used for clients that only require basic chat functionality. The TOC/TOC2 protocol specifications were made available by AOL, while OSCAR is a closed protocol that third parties have had to reverse-engineer.

AIM and AOL use several terms for elements of their instant messaging, which are different from other messengers. These include:

* Away message: A function of some instant messaging applications whereby a user may post a message that appears automatically to other users if they attempt to make contact when the user is unavailable. It is analogous to the voice message on an answering machine or voice mail system.

* Block: An AIM user may block a specific screen name on their buddy list. The blocked user cannot contact or see the status of the blocker. Both users in this case will always see each other as offline until the blocker "unblocks" them.

* Buddy Info: Information about the user that may be edited by the user. The user's buddies are able to view the information as a pop-up. There is a character limit that cannot be exceeded.

* Buddy List: The centerpiece of AIM, a list containing the status of up to 1000 buddies stored on an AIM server so you can access this list from any instance of AIM. The status of the buddies can be seen as 'online', 'away', 'idle', 'mobile', or 'offline'.

* Direct connection: AIM users can, instead of relaying messages through the AIM server, connect to each other's computers directly via this method and send various forms of media.

* Screen name: Term for user name with AOL origins. These are available for free with registration at the AIM website.

* Rate limiting, which prevents a user from sending too many messages in a short amount of time. Once a user is rate limited, they are unable to send messages for 20 - 30 seconds, but may still receive messages during this time period.

* Warning: If a user feels a received instant message is inappropriate, the recipient can "warn" the sender, which increases the sender's warning level. Warning levels reduce the rate at which users can send messages and can eventually cause a given screen name to be unable to sign-on for a period of time. Since it was often abused, the feature is no longer supported in AIM Triton or AIM 6, although warnings have not been disabled serverside, meaning that older AIM clients, third-party clients, or user-written add-ons may still allow users to bypass the "soft" removal of warning capabilities.

* An AIM Closed List, Allow Only, Buddies Only, or Privacy refers to the option on the AOL Instant Messenger client to allow only users on a user's buddy list to contact them. This is to prevent harassment or spamming and is also a secure way to chat.

* Icon: A small, personalized picture that a user can set up to appear whenever they message another user. Also referred to as an avatar.

AIM is different from other clients such as Yahoo Messenger in that it does not require approval from one buddy to be added to another's buddy list. As a result, it is possible for users to keep other unsuspecting users on their buddy list to see when they are online, read their status and away messages, and read their profiles. However, one can block another user from communicating and also enhance privacy by selecting certain menu options/items.

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